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Rental Terms & Policies - FAQs
Remember that you are renting a private home. Please treat it with the same respect you would like shown to your own home.
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AGREEMENT
GreenStone Ranch & Inn and Tenant agree as follows: the Tenant is an adult and will be an occupant of the unit during the entire reserved period. Other occupants will be family members, friends, or responsible adults. Use of the premises will be denied to persons not falling within the foregoing categories, and as a result, they would have to vacate the property immediately without any refund. No keys will be issued to anyone who is not an adult.
PETS
Sorry, we cannot accommodate pets (unless they wear horse shoes and stay in the barn).
RESERVATION & SECURITY DEPOSITS
The reservation deposit is 1/2 of your total vacation cost (up to $1000). The reservation deposit is due within 45 days of making your reservation. Failure to receive your monies within the 45-day period may result in cancellation of your reservation. An additional security deposit of $300 is required. Your security deposit is fully refundable within 10 days of checkout provided that real and personal property are in the same condition as when occupancy commenced and all terms of this agreement are met. Tenant is liable for all replacements and repairs that are outside what is considered normal wear and tear.
PAYMENT BY CHECK
If the Tenant pays by check and the check is returned for NSF, there will be a $50 service charge. Keys will not be issued until the check has successfully cleared the bank. Checks should be made payable to GreenStone Ranch & Inn.
CANCELLATION
Should you wish to cancel this reservation, notice of cancellation must be in writing and received more than 45 days prior to your check in date. We will refund the sums you have paid, less a $250 cancellation fee. If your notice of cancellation is received less than 90 days prior to your check in date, you will forfeit all sums paid, except your security deposit. If we are able to re-rent the property to someone else, there will only be the $250 cancellation fee.
CHECK-IN
Check in time is 3:00 p.m. Early check in times are allowed only when the property is cleaned and ready for occupancy and prior approval is required. Keys will be ready for pick up at property location. Keys will not be issued with a balance owing or without a signed rental agreement in the owners, or owner's representatives, possession.
CHECK-OUT
Check out time is 11:00 a.m. There is an extra charge for late check out unless prior arrangements are made.
CLEANING
The property will be inspected and cleaned after your departure. We allow for about four hours of cleaning to put it in shape for our next guests.
The rental fee you have paid will provide for four hours of normal cleaning so that you can enjoy your vacation up to the last moment. You are required to leave the property in the same general condition that you received it by making sure, dishes are done and put away, and the home is generally picked up and ready to be vacuumed, dusted and sanitized. If additional cleaning is required, appropriate charges will be deducted from your security deposit at the rate of $25 per hour.
TELEPHONE USE
You must use a phone calling card to make long distance telephone calls. If your calling card requires you to first dial a zero, you will have to use another alternative. You cannot dial a number starting with zero from these phones. On the back of your calling card, there should be other options for dialing; for example with AT&T, you would dial 1-800-CALL-ATT. If you have a local long distance carrier like Pac Bell, you will need to use the 800 number on the back of the card. Telephones may be used to make as many local calls as you wish. Should long distance calls be inadvertently charged to the owner, guests agree to pay for calls, and owner has the right to charge guests.
WHAT WE SUPPLY
The property is equipped and set up as a fully furnished property that will include bedspreads, linens, blankets, pillows, towels, as well as a fully equipped kitchen, TVs, furnishings, BBQ grill, and outdoor furniture. There will be extra charges to your security deposit for replacing these items if found to be necessary.
WHAT YOU SUPPLY
Personal toiletries.
YOUR LIABILITY
Tenant agrees to accept liability for any damages caused to the property (other than normal wear and tear) by Tenant or Tenants guests, including, but not limited to, landscaping, misuse of appliances, and/or equipment furnished. If damages are in excess of the security deposit being held, Tenant agrees to reimburse GreenStone Ranch & Inn for costs incurred to repair/replace damaged items.
EVICTION & DISTURBANCES
Tenants and all other occupants will be required to vacate the premises and forfeit the rental fee and security deposit for any of the following:
- Occupancy exceeding the sleeping capacity stated on the reservation confirmation.
- Using the premises for any illegal activity including, but not limited to, possession or use of illicit substances, and possession, serving, or consumption of alcoholic beverages by or to persons less than 21 years of age.
- Causing damage to the premises rented or to any of the neighboring properties, which includes riding motorcycles, and driving off-road and 4-wheel drive vehicles on the ranch.
- Any other acts which interferes with neighbors' right to quiet enjoyment of their property.
OUR LIABILITY
GreenStone Ranch & Inn does not assume any liability for loss, damage, or injury to persons or their personal property. Neither do we accept liability for any inconvenience arising from any temporary defects or stoppage in supply of water, gas, electricity, or plumbing. Nor will GreenStone Ranch & Inn accept liability for any loss or damage caused by weather conditions, natural disasters, acts of God, or other reasons beyond its control.
OTHER TERMS & CONDITIONS
The Tenant fully releases and discharges Owner from any and all claims, demands and causes of action by reason of any injury or whatever nature which has or have occurred, or may occur to the undersigned, or any of his/her guests as a result of, or in connection with the occupancy of the premises and agrees to hold Owner free and harmless of any claim or suit arising there from. In any action concerning the rights, duties, or liabilities of the parties to this agreement, their principals, agents, successors, or assignees the prevailing party shall be entitled to recover reasonable attorney fees and costs.
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Specials & Packages
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Bass Fishing Trip for 2
Book a guided bass fishing trip for two. This would be a great package for father and son, and includes use of equipment, instruction and lunch for a cost of $250 per day (a 6-hour day). A professional bass fisherman will lead the trip and the instruction, and all take place on a beautiful Skeeter bass boat. Trips can be taken on New Melones Reservoir or Lake Tulloch. Call for details, and for advance booking.
More details
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Facilities & Services
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Traveling With Horses?
Both you AND your horse are welcome at GreenStone Ranch & Inn. Rental charges for the home includes stabling for up to six horses. You will have access to 800 acres at GreenStone Ranch & Inn and 1700 acres at another ranch just 5 minutes away on Murphys Grade Road.
More details
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